SENIOR LIVING SOLUTIONS

February 25, 2009 by admin  
Filed under SENIOR LIVING NEWS

Senior Living Solutions Overview:Once submitted, you can sit back, relax, and leave the work to us! Within hours, we will email you valuable information that will help you not only understand the different senior housing and care options available but also supply you with vital information that will educate you on what to look for and what questions to ask before making any commitment. And once your request has been assessed, a qualified retirement counselor will contact you directly by your preferred method of communication, via phone or email to further discuss how to best address your senior housing and eldercare needs.

Our mission is to offer you the very best in Senior Living and Senior Care service. To help ensure this, all providers are screened and vetted prior to participating in our program, so you can feel confident knowing that you are being referred only to quality and safe organizations.  And unlike most online referral programs, with Senior Living Solutions you are under NO OBLIGATION to buy anything, ever.Senior Living and Senior Care Services Available to You:
When it comes to caring for an elderly loved one, a variety of different services may be required.  Senior Living Solutions is ready to help with each and every one of them. Here are just a few of the services available through Senior Living Solutions:

*Assisted Living Facilities
*Alzheimer’s and Dementia Care Facilities
*Independent Senior Apartments
*Home Care

 

*Short Term Respite and/or vacation staysFrequently Asked Questions About Senior Living Solutions:

*Am I obligated to buy anything?
No. Never. By completing a Needs Assessment survey, you are under NO obligation to purchase anything.  We simply provide you with options and leave the decision entirely up to you as to whether you would like to follow up with any of the network service or product providers who respond to your request.

How are Senior Living Solutions providers screened?
Depending on the particular industry, each eldercare provider specialty has its own set of standards and certifications.  In order to participate in the Senior Living Solutions network, providers must provide evidence that they are legally authorized to provide the services and/or products they sell to consumers. Furthermore, each and every provider is required at all times to meet Senior Living Solutions Provider Participation Standards and abide by Senior Living Solutions Terms of Use. If, for any reason, Senior Living Solutions learns that a provider has failed to meet or abide by before mentioned Standards and/or Terms of Use, the provider will be disqualified from continued participation in the Senior Living Solutions program.

What if there are no participating providers who meet my needs in my geographic area?
If there are no providers in the Senior Living Solutions network that meet your specific requirements, we will promptly notify you and give you the option to either save or permanently remove your information from the Senior Living Solutions secure database.  By opting to save your information in our database, we can notify you at a later date if a provider enters our network and is right for your personal needs.

What if we’re not satisfied with the service we receive from the provider?
Because all providers who participate in the Senior Living Solutions network are independently owned and operated, all customer satisfaction issues and/or complaints must be handled through the individual provider or company. To help make sure you receive the appropriate level of attention, Senior Living Solutions requires all participating providers to have a published policy regarding customer dispute resolution. If your complaint has gone unaddressed or you are dissatisfied with the response from one of our participating providers, please let us know. Providers who demonstrate a pattern of unresolved customer satisfaction complaints and/or problems can be terminated from participating in our program.

If I don’t pay for this service, who does?
Senior care providers pay a fee to be able to participate in the Senior Living Solutions program, allowing us to offer you the highest quality matching service at absolutely no cost to you.

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